- Q. Why is it important that I list my property on the Multiple Listing Service (MLS)?
- A. According to the National Association of Realtors (NAR) 83% of properties being sold are being sold off the MLS, with another 13% being sold due to a property having a “For Sale Sign” posted in the yard.
- Q. What is the difference between the MLS and Realtor.com?
- A. The MLS is a collection of properties located within a particular area. There maybe several Multiple Listing Services located within the same area. Realtor.com gathers listings from all the different MLS’s, making it the biggest and most heavily viewed real estate site in North America.
- Q. If there are multiple MLS’s that cover my area, how do I know which MLS to use?
- A. Our system will automatically place your listing on the most heavily viewed MLS in your area, assuring that your property has the greatest amount of exposure possible.
- Q. Will my property appear on the same MLS that Realtor listings appear on?
- A. Yes, the same amount of online exposure as if it were listed with a full service broker, but at a mere fraction of the cost.
- Q. In what parts of the country is your MLS listing service being offered?
- A. Currently our MLS service is being offered in the following Michigan counties: Calhoun, Cass, Clinton, Genesee, Grand Traverse, Hillsdale, Huron, Ingham, Ionia, Jackson, Kalamazoo, Kent, Lapeer, Lenawee, Livingston, Macomb, Midland, Monroe, Muskegon, Oakland, Ottawa, Saginaw, Sanilac, Shiawassee, St. Clair, St. Joseph, Van Buren, Washtenaw and Wayne.
We are currently working on expanding our coverage to include all of Michigan, along with the rest of Great Lakes Region. - Q. How do I get my listing on the Multiple Listing Service (MLS) and Realtor.com.
- A. You must first list your property on Reozom.com, and meet one simple requirement; you must be willing and able to pay some type of "buyers agents fee", usually 2.5 to 3.0 percent depending on the property's asking price. The buyers agents fee is the commission paid to the buyers' agent. The buyers' agent, otherwise known as the buyers' representative is the real estate agent representing the buyer of your property.
You must be willing and able to pay a buyer's agents fee because in order to list a property on the MLS and Realtor.com, compensation in the form of a commission (the buyers agents fee) is required. - Q. How and where do I offer the buyers agent fee?
- A. During the listing process, on the "Enter Property Data" page, there is a section called "Compensations". Within the Compensations section you'll find; Buyers Agent Fee which is defaulted to "Yes", leave as is. Then tab over to "Amount $/%", it is defaulted to 3.0%, leave as is or change to desired amount.
- Q. How long does it take from when I list my property on Reozom.com to appear on Realtor.com?
- A. Approximately 36 to 48 hours, if for some reason your listing doesn't appear on Realtor.com within the specified amount of time mentioned above, please contact us at support@reozom.com or by calling (248) 943-4801.
- Q. Is there any paper work I have to fill out in order to have my property listed on the MLS and Realtor.com?
- A. Yes, the broker that has your listing will send you the necessary paper work that needs to be filled out by you, the property owner within two business day's.
- Q. Is Reozom a licensed real estate broker?
- A. No, all MLS listings are referred to a licensed real estate broker.
- Q. Is there any other commissions or fees I have to pay, besides the initial fee, if my property sells?
- A. No, there are no additional fees or any type of commission paid to us or the broker that has your listing when the property sells. The only fee or commission paid at the time of closing will be to the buyer's agent, assuming the buyer is working with a buyer's agent.
- Q. How does my listing transfer from Reozom.com to Realtor.com?
- A. The information that is obtained when listing on Reozom.com is sent to the designated broker for your area. The broker then takes your information and enters it in the Multiple Listing Service (MLS). At that point your listing will be transferred from the MLS to Realtor.com.
- Q. Will my contact information appear on the MLS Realtor.com or will the brokers contact information appear?
- A. Due to the rules of Multiple Listing Services (MLS) and Realtor.com, only broker held listings may be posted on their site. Therefore only the brokers contact information will appear on Realtor.com. The only exception to this rule is if you purchase a “Show Case Listing” on Realtor.com, which we currently don’t offer.
- Q. Who is responsible for showing my property to potential buyers?
- A. You are, your listing broker will contact you when they receive a request for a showing. Many times the buyer will have a buyer's representative showing them your property. It's your responsibility to make sure they have access to the property, either by meeting them at the property to unlock the door or by using a lock box.
- Q. Where can I obtain a lock box and how much do they cost?
- A. You can purchase a lock box at any major hardware store for about 30 dollars each or for about 10 dollars or less on E-bay. You may also obtain a lock box from your listing broker for a small refundable deposit plus shipping and handling. Please keep in mind if you obtain a lock box from somewhere other then your listing broker, it is your responsibility to contact your listing broker to give them the code to the lock box, so they have it recorded and can pass it on to the buyer representative that is wanting to show your house.
- Q. Do I show my property to perspective buyers or is that the buyer’s agents job?
- A. Assuming that the buyer is working with a buyer’s agent, it’s the responsibility of the buyer’s agent to show their client your property. If the buyer isn’t working with a buyer’s agent, it’s the property owner’s responsibility to show the property. If your property is listed on the MLS; most requests for showings will come from Realtors (buyer’s agents), due to the fact that the vast majority of homes being sold, are being sold off the MLS.
- Q. For security reasons, how do I know who's been through my house?
- A. Your lock box number will only be given to licensed real estate agents. When ever there is a request for a showing, that particular agent's ID number is recorded and verified.
- Q. Who do I contact if my listing doesn't appear on Realtor.com?
- A. Contact us at (248) 943-4801 or e-mail us at support@reozom.com.
- Q. How do I change the price or some other particular detail on my listing after it's already been submitted to the MLS and Realtor.com?
- A. First make the changes on Reozom, than Contact us at (248) 943-4801 or e-mail us at support@reozom.com to let us know that changes have been made and then we’ll go back and retrieve the changes off your Reozom Listing and than make those changes on the MLS. We are currently working on creating a system that will automatically inform us every time a change has been made to a listing, to save our users from having to notify us via e-mail or verbally. But until than please use the method mentioned above.
- Q. Can I remove my property from the MLS and Realtor.com at anytime?
- A. Yes, all you have to do is send us an e-mail to admin@reozom.com letting us know you no longer want your property listed on the MLS and we will have it removed within one business day.
- Q. Will my listing appear any where else besides on my local MLS and Realtor.com?
- A. Yes, it will appear on more than 40 other listing sites, including Google, Yahoo, Zillow, Trulia, Vast, Craigslist, Zoocasa, Inetgiant, Kazork, Oodle, Point2homes to name a few.
If you have any further questions, please feel free to give us a call at (248) 943-4801.

